Table of Contents
- Collection and Use of Personal Information
- Information Collected Automatically
- Disclosure of Personal Information
- Third Party Links
- Retention of Personal Information
- Your Rights
1. COLLECTION AND USE OF PERSONAL INFORMATION:
We collect personal information directly from you including your name, email address, telephone number, information about your history of illness and other relevant details, when you interact with us through our website or directly about our Services.
We collect personal information to provide programs and services and to facilitate ongoing communication about said services. The information gathered is also used in order to keep program statistics, to contact you about cancelled programs, waiting lists, new programs, and for opportunities to support Gilda’s Toronto.
When you make a donation to Gilda’s Toronto, we may collect payment details, such as credit card information, to process your donation securely. However, we do not store or retain complete financial information, such as credit card numbers, after the transaction is completed. Donor payment information is processed through our service provider, Blackbaud.
We use your personal information to process your donations, and to send acknowledgments, and provide you with information about our charitable activities, events and initiatives where permitted by law.
Communicating with Us:
We may collect information regarding your interactions with our organization, such as emails, telephone calls, and other forms of communication, to provide better services and support. We use your personal information to communicate with you regarding your inquiries, requests and updates related to our organization.
We also analyze personal information you provide to better understand our members, donors, supporters and website visitors, enabling us to improve our programs, campaigns and outreach efforts. All statistics used in creating reports are aggregated and anonymous.
We also use your personal information to comply with applicable laws, regulations or legal processes.
- INFORMATION COLLECTED AUTOMATICALLY
Log Files. When you use the Website, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring/exit pages and URLs, number of clicks and how you interact with the Website, domain names, landing pages, pages viewed, mobile carrier and similar information. Log files help us to monitor, analyze, improve and maintain the Website and to diagnose and fix technical issues. Some of this data, such as your IP address, is truncated before it enters reports we might see.
Device Identifiers. When you access the Website using a mobile device, we collect information about your device contained in your mobile device’s “device identifier.” This device identifier includes information such as the type of device you are using, its operating system, app used and network information, which may include your location. We use this information to optimize the Website and fix technical issues.
- DISCLOSURE OF PERSONAL INFORMATION:
We may share your personal information with trusted service providers who assist us in operating our organization, managing donations and conducting activities on our behalf. These service providers are required to maintain the confidentiality of your information.
Some of these service providers may be located outside of Canada. While outside of your jurisdiction of residence, personal information will be subject to applicable foreign laws, which may permit government and national security agencies to access your information in certain circumstances. For more information about the way in which our service providers treat personal information, please contact us as set out in the Contact section below.
We may disclose your personal information if required by law or if we believe it is necessary to protect our rights, safety, or property, or to comply with a judicial proceeding, court order or legal process.
4. THIRD PARTY LINKS:
We protect personal information using safeguards that are appropriate to the sensitivity of the information. These safeguards may include measures to protect against unauthorized access, alteration, disclosure or destruction of personal information. We limit access to personal information to our employees and service providers who require access in connection with their role or function. Each of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. We keep our employees informed about our policies and procedures for protecting personal information. Despite these measures, since no system or security measure is completely secure, it is possible that personal information may be lost, stolen or accessed without authorization.
6. RETENTION OF PERSONAL INFORMATION
Personal information is retained as long as necessary for the fulfilment of the purposes for which it was collected, in accordance with prudent business practices on general document retention or as otherwise required by law.
7. YOUR RIGHTS
You may request access to or correction of your personal information in our custody or control. Your rights are subject to applicable legal restrictions, and we may take appropriate steps to verify your identity before responding to your request. To exercise any of these rights, please contact us in writing using the contact information set out in the “Contact” section below.
Gilda’s Club Greater Toronto
70570- 2938 Dundas Street West,
Toronto, ON M6P 1Y0